SAP Service Delivery ManagerApply now
SAP Service Delivery Manager
- 26 holidays
- Hospitalization and group insurance
- Bonus program
- Training & learning opportunities
- Green mobility program
- Flexible rewards program
Excited to join us at Accenture Luxembourg and work with around 200 brightest minds, most capable individuals and technologists? Are you keen to work closely and learn from global experts, drive innovation hands-on and shape the future together with a diverse team and our clients to improve the way how Luxembourg works and lives?
If you have an almost unlimited energy, huge curiosity, entrepreneurial attitude and love to work in teams, then you need to join us.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
From transformation planning through blueprinting to implementation, there’s never been a better time to join our SAP team. Accenture global SAP practice grows rapidly by delivering digital roadmap and business case through functional and industry transformation, design thinking, agile development and the latest tech and platforms, including cloud, S/4HANA, SAP Leonardo, IoT, artificial intelligence, big data and mobile to build next-generation solutions.
Powered by SAP, Accenture Technology is driving exciting changes and bringing them to life. At the forefront with your client, you’ll create, own and make these changes & ideas real for clients in mining & metal, energy & utilities, public services, health, retail & consumer goods, aviation, media, manufacturing, capital markets, insurance, banking, even space, looking to better serve their connected customers and operate always-on enterprises.
Join us and become an integral part of our Technology team in Luxembourg with the credibility, expertise and insight clients depend on. For our Technology practice in Luxembourg, we are currently looking for a Delivery Manager with consulting background in SAP.
As part of our Technology practice, you will deliver solutions that help clients manage their business and shape solutions that are modern, efficient, and with a short time-to-market. You will play a critical role in helping them tackle complex business issues. You will be working jointly with strategists and technology experts from our local and global community on consulting missions and implementation. Besides projects related activities you will also be involved in strategic plans within Accenture and are able to drive for new initiatives and innovation topics.
Joining us at Accenture in Luxembourg, you:
Clearly are a self-starter
Have a great or even unlimited level of energy
Have high interest in technology and are highly motivated towards success
Have a high interest and desire to learn and understand business of your client
Able to grasp new things quick and combine them fast
Able to work independently, but still able to ask for advice and help at the right moment
Have excellent leadership, communication (written and oral) and interpersonal skills
Are fluent in English and French (additional languages like German and Luxembourgish are an asset)
Are open to travel abroad with varying intensity - EU citizenship is required
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Accenture Technology leverages design thinking, industry insights and the latest digital and security methodologies to help clients innovate, grow and improve their businesses. Our expertise, capabilities and experience mean that our clients (including some of the biggest brands in the world) trust us to find the right solutions for their needs.
Together with our talented international colleagues, we focus on connecting the needs of businesses with the new possibilities that come with technological progress. Because that's where the real challenges are: inventing and testing things that have never been tried before, getting new applications ready for roll-out, and ultimately guiding clients to select and implement the right technologies – including state of the art Security solutions - to transform their businesses.
At least 8+ years of hands-on SAP experience with functional or technical expertise
Running the service delivery activities in collaboration with the technical leads and stakeholders
Handle customer's request by answering quickly, effectively, with transparency and flexibility, following up with clients to ensure successful resolution
Manage incident response under SLA
Analyze operations for process improvements
Able to manage a team from multiple culture and environment
Stakeholder management within complex SAP programs
Eagerness to shape and work in a team-oriented environment
Motivated, persistent, eager to optimize, drive for excellence
Passionate about SAP, innovation and delivery the latest technologies to your clients
Prince 2, PMP or Scrum certification is a plus
SAP certification is a plus
You shine with your deep business & industry experience in one or more of the industries, such as: mining & metal, energy & utilities, public services, health, retail & consumer goods, aviation, media, manufacturing
A Master’s degree from a leading university or business school
Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.
Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:
26 days of holidays;
Laptop and smartphone;
Hospitalization insurance and extensive group insurance package;
Training & learning opportunities;
Flexrewards: decide on your rewards package with our flexible benefits tool;
Discount program: get discounts at your favorite (online) shops;
Employee shares purchase plan;
And many more
Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you!
We believe it is crucial that you know where you stand during your application, and what the next steps are. Our process is short - but thorough - and we'd like to get to know you, and see if we are a great fit. Please connect with our recruiters in case of questions.
Found a fitting vacancy or role? Great! Apply by sending in your CV and cover letter and let's get started. Contact our recruiters in case of questions, they are here to help and guide you.
During the interview, we'd love to get to know you and see if there is a match with our brand and brand values. We will discuss your ambitions and past experiences and tell you all you want to know about the role.
In the second interview, our senior management would love to get to know you. We will continue to discuss your ambitions, past experiences and we can answer any question you have about the position and work at Accenture.
If we are all happy to proceed after the interviews, we'd like to make you an offer to join Accenture. We hope we can welcome you soon as a new colleague!
We'd like to welcome you to Accenture and are excited that you have accepted our job offer and agreed upon your start date. You will meet all the other new joiners and continue your career at Accenture.